Epro is configurable by each Trust to reflect working practices and information requirements and because it works on all common platforms, clinicians enjoy the freedom to choose their method of operation. Epro's interface evolves as you use the system, learning the common tasks performed by each user, making it faster to perform those tasks in future. For instance when prescribing a new drug, Epro will suggest prescriptions based on those previously made.
Bluewire takes pride in providing a quality installation service so that installing a new system will not be a traumatic experience. This begins with the installation of leading-edge software running on the latest, high specification hardware supplied by top manufacturers or alternatively, the organization's own, compatible equipment. During the implementation process, we work closely with the local IT team and, using information provided by the organization, we customise each system so that from day one Epro has the entire electronic patients' records ready to access, customised forms, drug formularies, prescribing protocols etc.
Our specially trained implementers then provide comprehensive, on-site training to cover both administrative and clinical staff. Our training team consists of both clinicians and technical experts, enabling any issues to be addressed on the spot. Ongoing training is performed as required and when new features are added to the system. In addition, Epro includes a comprehensive help system and video tutorials. Printed user guides are also made available. We are happy to work with organisations in the preparation of their own 'in-house' style training materials.
Epro can integrate with any existing system. We have experience of integrating Epro with existing hospital information systems (PAS, PACS, RIS and lab systems) either through direct database access, web services or HL7 interfaces. We are confident that because Epro can export information, investment in Epro is safeguarded when compatibility with future systems is planned.
IT Managers will also find that Epro has been designed for performance, scalability and maintainability. Epro is a rich web application, meaning that customers get the benefits of centralised deployment (only one computer needed to perform software updates, centralised error logging, low client PC requirements) whilst still maintaining a high level of performance and usability.
